How long will delivery take?*

Orders must be placed by 2pm to ensure same day dispatch. The speed with which your order is delivered is down to the type of delivery option chosen, we have a next service on most products.

European orders of clay over 2kg will only be dispatched the following day. European airmail leaves the same day (includes clay up to 1.8kg).

How much will delivery cost?

Our delivery charge is dependant upon the combined weight of your order.

Depending on how big and heavy your order is, we’ll choose an appropriate carrier. We post most items by Royal Mail and larger items by courier. If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up.

Bank Holidays

Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.

Do you deliver internationally?

We can deliver products anywhere as long as you are happy to pay for the postage.  If you don’t see postage options for your country please email us for more information.

Do you deliver to PO Box addresses?

Unfortunately, we can't to ship to PO Box addresses for security reasons.

Do you deliver to hotels?

Unfortunately, we can only deliver to a hotel if it is your place of employment.

*Delivery times are only estimates and, as we’re only human, things may go awry very occasionally. In such cases, we’re genuinely very sorry and will try to expedite your order as soon as possible, but we cannot be held liable for such delays.